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MAINTENANCE
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Scheduled tune-ups that catch the small thing before it becomes the 2 a.m. thing.
Most emergency calls we get were preventable. A capacitor visibly on its way out, a filter that hasn't been changed in two years, a flue that needed cleaning, a condensate line quietly backing up — all cheap to catch in daylight, all expensive at midnight in January.
A maintenance plan puts your system on a schedule instead of leaving it to whoever remembers: heating checked before the cold, cooling checked before the heat, by crews who have already seen your equipment.
WHAT A VISIT COVERS
Two visits a year, one per season. On the heating visit we inspect and clean the burners, check the heat exchanger, test the ignition and safety controls, check the flue and venting, meter for carbon monoxide, and confirm the thermostat is calling correctly.
On the cooling visit we clean the condenser coil, check the refrigerant charge and look for the leak causing a low one, test the capacitor and contactor under load, clear the condensate line, and measure airflow across the evaporator. Filters get changed on both visits.
Everything gets tested rather than eyeballed. A capacitor reading below tolerance gets flagged before it strands you, which is the entire point of the exercise.
WHY IT'S WORTH IT
Three reasons, in order of how much they actually matter. First, equipment that's cleaned and adjusted lasts longer — a system replaced at eighteen years instead of twelve is the single biggest saving on this page, and it dwarfs the others.
Second, a clean, correctly charged system uses less to do the same work. Third, and least glamorous, most manufacturer warranties expect documented annual maintenance — and a warranty claim is a much shorter conversation when you have the records.
HOW IT RUNS
Plan customers get priority scheduling, which matters most on exactly the days everyone else is calling too. We book visits around your schedule rather than dropping a window on you, and we send the same crews back so somebody who already knows your system is the one looking at it.
If we find something on a visit, you get the same upfront price in writing that everyone else gets. The plan is a schedule, not a lever.
WHO IT'S ACTUALLY FOR
It's worth it if your equipment is more than about five years old, if you run both heating and cooling, if you're somewhere a failure is a real problem rather than an inconvenience, or if you'd simply rather not think about it.
It's less worth it if everything is under a year old and still covered by a builder's warranty that includes servicing — though check what that warranty actually requires, because plenty of them need documented annual maintenance to stay valid.
And to be clear about what it isn't: a plan is not a contract that covers parts. If a compressor fails, that's a repair, quoted upfront like any other job. What the plan buys is the schedule, the priority, and a decent chance we spot the failure before it strands you.
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Tell us what your system is doing and we'll tell you what it needs — no obligation, no pressure.